About
Intake software for the firms the big platforms were not built for
Intake Efficiency exists because small law firms lose new clients to silence, not to better lawyers. We build one thing: the software that answers, qualifies and follows up on every new inquiry.
Why we built it
In a 2024 secret-shopper study of 500 US law firms, only a third replied to an email inquiry, and nearly half neither answered the phone nor called back. The firms we talk to know this. They are not careless; they are in court, with clients, or closed for the night when the inquiry arrives.
The tools on the market are mostly broad CRMs, priced and designed for firms with intake teams. We think a firm of one to ten lawyers deserves something narrower: a reply within 60 seconds, follow-up that stops itself, a score with reasons, and a clear view of which marketing produces signed cases. At a published monthly price.
Read the data in our lead response time guide.
Where we are
Intake Efficiency is new. We are starting with a small pilot of firms, so you will not find customer logos, star ratings or testimonials on this site. When we have real results from real firms, and their permission, we will publish them.
How we work
- We publish our prices and keep plans month to month.
- We do not claim results we cannot show. Vendor claims about AI, including ours, are not independent evidence.
- Compliance controls are part of the product, not an add-on.
- Your lawyers make the decisions. The software never gives legal advice or rejects a lead on its own.
- Intake Efficiency is software, not a law firm, and does not give legal advice.
Be one of the first firms on the pilot
Try Intake Efficiency on your real inquiries for 14 days, up to 50 leads. We set it up with you in a day; email replies work from day one.
No card. Setup done for you in a day.